Another reason people hate cable companies, particularly Comcast

Residents of St. Paul, MN, are entitled to a 10% discount from Comcast if they are elderly, disabled or low-income.

From a story in the Pioneer Press:

When Ruby Fabian called Comcast cable for a St. Paul resident senior discount, customer service reps informed her of a few restrictions. They said the 10 percent savings applied to low-income seniors and low-income disabled residents, but not to seniors in general. Fabian is almost 66, and she is neither disabled nor low-income.

The company’s 10-year cable franchise agreement with the city, though, does not apparently require seniors or the disabled to prove they are low-income. The deal was approved by the city council in March.

To read this article in full or to leave a comment, please click here

Network World Paul McNamara