Cybersecurity ‘issue’ prompts computer shutdowns at MGM Resorts properties across US


Casino and hotel giant MGM Resorts International says a cybersecurity issue led to the shutdown of computer systems at its properties across the U.S. A statement Monday from the Las Vegas-based company said the incident began Sunday, and the extent of …

ByThe Associated Press

September 11, 2023, 2:58 PM

FILE - The Las Vegas Monorail passes by MGM Grand, April, 27, 2006, in Las Vegas. A “cybersecurity issue” led to the shutdown of some casino and hotel computer systems at MGM Resorts International properties across the U.S., a company official reported Monday, Sept. 11, 2023. (AP Photo/Jae C. Hong, File)

FILE – The Las Vegas Monorail passes by MGM Grand, April, 27, 2006, in Las Vegas. A “cybersecurity issue” led to the shutdown of some casino and hotel computer systems at MGM Resorts International properties across the U.S., a company official reported Monday, Sept. 11, 2023. (AP Photo/Jae C. Hong, File)

The Associated Press

LAS VEGAS — A “cybersecurity issue” led to the shutdown of some casino and hotel computer systems at MGM Resorts International properties across the U.S., a company official reported Monday.

The incident began Sunday. The extent of its effect was not immediately known on reservation systems and casino floors in Las Vegas and states including Maryland, Massachusetts, Michigan, Mississippi, New Jersey, New York and Ohio, company spokesman Brian Ahern said.

The FBI is “aware of the incident,” the bureau said in a statement from its national press office. It characterized the event as “still ongoing” and did not disclose details.

MGM Resorts said in a statement it identified a “cybersecurity issue affecting some of the company’s systems” and that its investigation involved external cybersecurity experts.

The nature of the issue was not described, but the statement said efforts to protect data included “shutting down certain systems.” It said the investigation was continuing.

A post on the company website said the site was down. It listed telephone numbers to reach the reservation system and properties.

A post on the company’s BetMGM website in Nevada acknowledged that some customers were unable to log on.

The company has tens of thousands of hotel rooms in Las Vegas at properties including the MGM Grand, Bellagio, Cosmopolitan, Aria, New York-New York, Park MGM, Excalibur, Luxor, Mandalay Bay and Delano.

It also operates properties in China and Macau.

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