Hey Apple, Sony and Amazon: Crisis Response is Real Time Now Too (Mathew Ingram/GigaOM)

Mathew Ingram / GigaOM:
Hey Apple, Sony and Amazon: Crisis Response is Real Time Now Too  —  We’ve seen a trifecta of failures and/or screwups over the past couple of weeks, from three of the world’s technology giants: Apple was shown to be keeping a log of the location of millions of iPhone users …

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