How do i fix my computer from personal security?

I was just on my laptop one day when this thing pops up telling me i have all of these viruses, so stupid stupid me i believed it and i clicked okay. now it wont leave my computer alone and it’s not letting me run programs to help it. I think i’m gonna have to wipe out my computer and completely restore and reset it. any ideas? and maybe ideas on how to report this horrible virus that destroyed my laptop?(btw, i have an HP) thanks :(
BTW it wont let me go onto anything, including the internet

4 replies
  1. optimus says:

    If you still have the ability, download and install Avast Antivirus. It’s one of the best free antivirus suites out there… and it’s not just me saying it, you’ll find positive reviews all over the web. While installing answer Yes to doing a boot-time scan. Hopefully when you restart the computer at the end of the installation it’ll allow you to move all the infected files to its virus chest (quarantine) or simply delete them, before Windows even starts.

    Avast is available here. It’s editor-reviewed and spyware-free, but don’t take my word for it.
    http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html

    Questions? You can always shoot me a mail. Best of luck to you and try to save money by doing this yourself.

  2. paddyboy says:

    i hav an hp to.if its a new hp then when you first got the laptop it would of told you to create some recover disks, u could use them to restore you laptop but that would mean that you would loss everything you have put on there since you last backed up your computer. However if you have vista then you can restore from your latest vista update which normally happens every week. To do this click the start button in the bottom left corner, the type restore in the search box at the bottom, then click system restore,a message should come up,click continue, a new box should come up with options in, make sure the blue circle is in the ‘recommended restore’ option then click next, it will take you to the next screen, click finish and the restore will begin. however this works for windows vista , you should be able to do the same process if you have windows 7, but i am not sure how to restore a system with an xp operating system, if this doesn’t work you will probably have to use recovery disks or take it to a computer shop. hope it helped :)

  3. ilknur K says:

    The Best way to Remove all kind of Virus,Trojans,Malware,Spyware,
    Worm,Pop Up Advertisements ,Hijack Web browser rootkit and all Rogue Fake
    Anti-virus in you Computer is Restart You Computer Safe Mode with Networking

    1.Log out and reboot your machine.

    2.When the machine starts the reboot sequence, press the F8 key repeatedly.

    3.Select Safe Mode with Networking from the resulting menu.

    4. Login. If the malware has changed your password, try logging in as
    Administrator. By default, Administrator has no password.

    5.The machine will continue booting, but the Windows desktop will look different.

    Then in The Safe With Networking .Download and Scan By Using Malwarebytes’ Anti-Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10997763
    Download and Scan By Using Super Anti-Spyware Press here http://www.superantispyware.com/

    Download and Scan By using Norman Malware Cleaner Press here http://majorgeeks.com/downloadget.php?id=5450&file=1&evp=6980e63d4e482f0670e991265b3250e7

    Download by using Rkill press here http://download.bleepingcomputer.com/grinler/rkill.exe

    Download ATF is a new, freeware, temporary file cleaner for Windows, IE, Firefox and Opera with a simple, easy-to-use interface.

    The main screen allows the user to either clean all temporary files, or select files for cleaning. The program also knows if Firefox and or Opera is being used, and gives the option of cleaning the temporary files associated with those applications.

    ATF Cleaner provides the user with a window showing the total bytes freed upon completion. The program is small (36kb), quick to run and no installation required. to Download ATF Cleaner press this link http://majorgeeks.com/ATF_Cleaner_d4949.html

    6.When you’re finished Remove Virus, Malware, Trojan, Worm,
    rogue
    virus rootkit and
    Spyware log out and reboot back into normal mode

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