How Mobile Techs Enhance EMS Response, from Dispatch to On Scene

/in





The widespread adoption of mobile technology in EMS will transform how emergency professionals respond to 911 calls and reduce costs for EMS providers. Similar programs can help with better resource allocation, lowering costs for patients and emergency medical services overall.
The widespread adoption of mobile technology in EMS will transform how emergency professionals respond to 911 calls and reduce costs for EMS providers.
Similar programs can help with better resource allocation, lowering costs for patients and emergency medical services overall.

Guest Editorial by Scott Morris, Senior Account Manager, Panasonic Connect North America

Can you imagine a world where laptops didn’t exist for EMS workers? Yet, as late as 2011, states, including Georgia were just beginning to require that all EMS reporting be done electronically.

Besides storing all patient records in one place, mobile technology can enhance EMS response by improving communication and response times. Specific device features such as cellular and Wi-Fi connectivity help EMS workers determine the next steps for patient care, dispatch the required information to hospital networks, and deliver services more efficiently.

Mobile devices and portable laptops provide a level of flexibility not previously available for emergency services. As a first responder, the job requires workers to be on-call and ready at a moment’s notice.

First responders can now have wireless Class of Service (CoS) for mission-critical applications on the Verizon 4G LTE Private Network. (Courtesy of Verizon)
First responders need a wireless Class of Service (CoS) for mission-critical applications. (Courtesy of Verizon)

Features such as long battery life and durability ensure that first responders can be ready to go whenever a call comes in – and the device retains the power to last throughout the shift. Furthermore, having devices that allow hot-swapping provides the assurance of not losing work or connectivity while swapping in a new battery during an emergency call.

EMTs and paramedics often transition to-and-from office or desk environments to vehicles, and then to patient homes and other environments.

When it comes to their mobile devices, the emphasis for these workers now lies in blending functionality and portability with reliability and durability. Device usability should be the last thing on an EMT’s mind while they are racing to serve patients and save lives.

These devices should be able to survive drops and spills, and also be built for use outdoors, whether in extreme sunlight, rain, or snow – without screens…

Source…