HP Smart Install stumped, no longer installing

A longtime Buzzblog reader, who prefers to remain anonymous, sent me this in an email a few days ago:

“I just opened an HP LaserJet M401dne.  It came with a note stating that Smart Install was disabled, and pointed me to www.hp.com/go/SmartInstall.”

The bad news, delivered in 30 different languages, was the “top sheet (of paper) as I found it out of the box,” says this IT manager.

At the HP link we are told:

Smart Install is a technology developed by HP that was designed to simplify printer software installation. Due to the difficulty in upgrading the Smart Install software files on the printer, HP has disabled the Smart Install option and recommends downloading and installing the software from HP’s support Web site for the most current software for your printer.

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