I have CA security suite and my computer doesnt want to work cause it appers a different security suite “PC “?

The background saids warning you’re in danger your computer is infected with spyware . And i already have the ca internet security suite and my ca security suite doesnt appear and the internet does not work .HELP ME Please what should i do!

2 replies
  1. Belgariad says:

    If you have another anti-spyware scanner use it to kill the spyware and then reinstall see if you need to reinstall your security suite. Go to the control panel and the ad remove icon and check to see if your anti-virus software is on your computer.

  2. The Phlebob says:

    That background indicates you have some malware that’s disabled CA. If CA has a way of running off a CD, try to use it to fight the malware. If not, try to fight it in Safe Mode With Networking. Safe Mode With Networking sometimes keeps malware from defending itself.

    Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.

    To get into Safe Mode or Safe Mode with Networking:

    1.Log out and reboot your machine.
    2.When the machine starts the reboot sequence, press the F8 key repeatedly.
    3.Select Safe Mode or Safe Mode with Networking from the resulting menu.
    4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
    5.The machine will continue booting, but the Windows desktop will look different.
    6.When you’re finished doing what you need to do, log out and reboot back into normal mode.

    Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.

    Good luck.

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