In defense of assuming another’s identity

My father, Burke McNamara, passed away back in December at age 89 after a long period of declining health.

As I continue to deal with the closing of his financial affairs, I’d like to offer this bit advice to all of you: If you’re ever in the unfortunate position of having to close accounts, such as a VISA account, for a family member who has died, do not under any circumstances approach the task in an honest and straightforward manner.

Lie to them.

Call the help desk and assume the identity of the loved one who has passed. Cancel the account. Simple, done. Otherwise, if you tell them the truth, stupid-ass companies, such as VISA, will tell you that they require you to send them a copy of the (expletive deleted) death certificate.

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Network World Paul McNamara