iPlum VoIP review | TechRadar
Established in California in 2015, iPlum was founded by a team of previous successful mobile security startups, which leads it to claim that it has a deep knowledge of system security and telecommunications.
On its website, it describes how modern day businesspeople are no longer tied to a desk, which is likely why the company’s focus is clearly set out on an easy-to-use mobile client. Affordability remains at the heart of iPlum, too, with figures as low as the “cost of a lunch per month”.
iPlum VoIP: Plans and pricing
Take a quick look at iPlum’s pricing and you’ll be pleasantly surprised – despite being packed with features, it’s a platform that needn’t cost the earth to run. For US calls, expect to pay $11.99 per user per month (or save 25% and pay the equivalent of $8.99 per month when you pay annually).
There’s a similar deal for Canada calls ($14.99 per user per month or the equivalent of $11.99 paid annually), and for toll-free calls ($19.99 or $14.99 for longer term commitments). These three plans are for unlimited credits, subject to a fair usage policy. Smaller businesses may prefer to go with the 200-credit plan, which costs $5.99, $6.99, or $9.99 per user per month for the US, Canada, and toll-free respectively.
There are plenty of features included, but there are some that aren’t, and for these, expect to have to pay. We’re talking things that could be described as premium features rather than core functionalities, like call recording and voicemail transcriptions. There are also some security add-ons that may be required for things like HIPAA compliance.
iPlum VoIP: Features
iPlum sells itself on its so-called dual reliability, which means that its users can connect either with their cellular voice line or, in cases of poor or no signal, an Internet connection like Wi-Fi.
All the basics are there, including setup for business hours, call transferring, hold music, out-of-office greetings, and phone number blocking. Domestic calls are included, but international calls will require additional credits.
We think support for multimedia messaging (including audio, photo, video, and short-codes) should…
