MercyOne employees share concerns about paychecks due to ransomware attack

MercyOne said it is addressing payroll issues that stemmed from a cyberattack.A ransomware attack on MercyOne’s former parent company CommonSpirit has taken its payroll software offline. Last week, MercyOne announced that employees would be paid on Oct. 21, but because of the outage, they would be paid their full-time equivalent plus the same amount of overtime hours as their previous paycheck.Because of this, some employees say they are not being paid incentive or overtime hours from that pay period. They said they are concerned about whether they will be paid for these hours.KCCI spoke with a MercyOne nurse who asked to remain anonymous.She said she is concerned about finances as a new month approaches. “Mortgages and rents are due. The closer we get, you know, the smaller our accounts are getting. I think everyone is starting to get a little nervous about it,” the nurse said.The next payday is Nov. 4. MercyOne says all overtime or missed hours will be paid on that day. In a statement to KCCI, MercyOne wrote:”At this time, most hospital-based systems are back online, as well as the payroll platform. CommonSpirit Health has worked to make sure that payroll dates were met and is committed to paying employees for every hour worked.”The nurse KCCI spoke with said employees want and need to trust the company will pay them what is owed. “We do really want to give Mercy the benefit of the doubt and say that they just don’t have all of the information. At least our direct managers are not getting all of the information; because we know it’s not their fault. They’re just giving the information to us as they’re getting it,” the nurse said.

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