Tag Archive for: dispute

Computer Services to resell FINBOA dispute management software


FINBOA announces a strategic partnership with Computer Services (CSI) to resell FINBOA’s payment dispute management software to CSI’s core technology customers. This alliance will expand FINBOA’s marketshare, and provide CSI with a portfolio of integrated solutions designed to help banks streamline and simplify dispute processing as electronic payment use by consumers continues to skyrocket.

FINBOA services over 100 banks and credit unions nationwide with assets sizes up to $25 billion. FINBOA CEO, Raj Singal commented, “We are excited to welcome CSI as a strategic partner and reseller. This partnership will accelerate community bank access to FINBOA’s solutions, helping them improve operational efficiency, stay compliant with regulations using process automation and provide an excellent customer experience. Institutions that are investing in automation now will reap the rewards of being able to grow and scale their business more effectively as they move forward.”

Quick to implement and easy to use, FINBOA software automates the inefficient manual processes commonly used to manage Reg E and other payment disputes. With pre-built workflows and Core systems integration, FINBOA quickly transforms back-office processing and the customer experience using RPA to increase staff efficiency and accuracy, while reducing compliance costs and risk. FINBOA’s pre-built integration with CSI eliminates the heavy lifting typically required of internal IT resources for implementation.

FINBOA users experience real results. FINBOA’s Reg E Dispute Management solution reduces claim-related losses up to 25%, chargebacks by up to 40%, and customer branch visits by 90%, all with an average implementation timeline of 30 days.

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T. Rex Dispute, Texas Trans Healthcare, Russian Cyber Warfare, Bird Calls. March 4, 2022, Part 1 | Science Friday


T. Rex Dispute, Texas Trans Healthcare, Russian Cyber Warfare, Bird Calls. March 4, 2022, Part 1 | Science Friday | WNYC Studios

A doctor showing a trans patient a syringe used to inject testosterone.
( The Gender Spectrum Collection
)

WNYC Studios

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Tax notices to IT cos: Govt decides to set up dispute resolution body


ISLAMABAD: The government has decided to constitute a high-powered dispute resolution committee to resolve the issue of tax notices issued to the IT companies and resolution of outstanding tax-related matters of the IT sector.

Sources told Business Recorder that the decision has been taken during the last meeting of the Ministry of Information Technology, which was attended by the finance minister and federal minister for IT and Telecom for reviewing proposals for increasing IT export remittances in the country.

The meeting reviewed the foreign exchange regime for the IT companies. The meeting decided that the definition of the IT and IT-enabled services would be broadened. The revision and expansion of the definition of the IT/ITES sector would be done after seeking feedback of the IT sector.

The new definition of the IT and IT-enabled services has been drafted by the Pakistan Software Export Board (PSEB) in the light of feedback from the Pakistan Software House Association. The meeting also decided that a high-powered dispute resolution committee would be constituted. The committee would comprise the Federal Board of Revenue (FBR), MOIT, PSEB, and PASHA.

Massive incentives approved for IT, telecom sector: Amin

The proposed definition of the IT and IT-enabled Services: Information Technology Services (IT Services) and Information Technology Services (IT-enabled Services) include but not limited to IT consulting, software consulting, software design, software development, software product licensing, software customization, software implementation, quality assurance & testing, software support and maintenance, IT assessment and roadmap development, system support, system assembly, system integration, system designing and architecture, system analysis, system development, system operation, system maintenance, system up-gradation and modification, data warehousing or management, data storage services, data entry operations. data processing, data mining, data analytics. database management, online database access and retrieval, data migration or transfer, disaster recovery planning and management, business continuity planning and management, system security or protection, cyber…

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Burger King Fights Proxy War Against McDonald’s Over Hungry Jack Trademark Dispute

As one of the largest private employers in the world, it probably shouldn’t come as too big a surprise that McDonald’s is fairly protective of its trademarks. The company, large legal coffers though it has, is not undefeatable, however. It was only a year or so ago, for instance, that McDonald’s famously lost its “Big Mac” trademark in Europe when another chain, Supermacs, got it cancelled as it expanded into more European markets.

Well, now Mcdonald’s is facing another trademark issue in Australia. Down Under, there is a fast food chain called Hungry Jack’s, which is actually a part of Burger King. Burger King, of course, is McDonald’s chief global rival. There is something of a proxy war currently being waged over Hungry Jack’s “Big Jack” sandwich, with McDonald’s crying trademark infringement over its “Big Mac” trademark.

McDonald’s Asia-Pacific filed Federal Court proceedings on August 28 against Hungry Jack’s over its rival’s new burger trademark, which it claims is “substantially identical with or deceptively similar” to its own Big Mac trademark.

Hungry Jack’s has been the owner of the registered trademark “Big Jack” since November last year but McDonald’s says the trademark “is liable to be cancelled, and should in the exercise of the court’s discretion be cancelled” on a number of grounds, including that it is “likely to deceive or cause confusion” among consumers.

So let’s stipulate immediately that the rival for McDonald’s absolutely constructed a sandwich burger that has a lot of similarities to a Big Mac. The construction of the food is similar and the names both have the word “Big” in them, and then culminate in designators for the companies selling them, but those names rhyme. Big Mac. Big Jack. You get it.

So, with all of that stipulated, is this trademark infringement? Well, as always, that comes down to the question of whether there will be public confusion as to the source of the products. And Hungry Jack’s is apparently prepared to argue that there won’t be.

In a defence filed in the Federal Court on Friday, lawyers for Hungry Jack’s said consumers were “well aware” of the “competitive rivalry between Hungry Jack’s and [McDonald’s]” and it had not infringed the latter’s trademarks. Consumers would not be deceived into thinking the Big Jack was a McDonald’s product, they said.

Hungry Jack’s said it was entitled to use the Big Jack trademark, which played on the company’s name and the name of “its founder and current owner, Jack Cowin”. The word Jack was “closely associated by consumers with Hungry Jack’s’ goods and services”, the company’s lawyers said.

Add to the above that much of the complaints McDonald’s lodges aren’t relevant in a trademark dispute. The recipe for the sandwich doesn’t really matter, unless McDonald’s has trademarked this construction. If it has done so, it certainly hasn’t said as much. The word “Big” in the name of each product basically doesn’t matter, since it is both descriptive and in common use in trademarks all over the place. Instead, this is going to come down to whether “Jack” is too similar to “Mac”, sufficiently so to lead to public confusion.

Which is where Hungry Jack’s point is made. The rivalry between these two is as famous in Australia as Burger King versus McDonald’s is in America. Given that notoriety, and the simple fact that the dispute is over two words that very specifically designate the origin of the product, it’s hard to imagine the public being confused by any of this.

In other words, it would seem that McDonald’s would need to bring instances of actual confusion to court to make this lawsuit successful.

Techdirt.