Tag Archive for: DoorDash

DoorDash hack leaks customer and payment info

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DoorDash Inc (NYSE:DASH) confirmed that a hack on its internal systems has compromised personal identifying information, as well as partial payment card information for a smaller set of customers during the data breach.

The food delivery giant revealed that hackers used phished credentials from employees of a third-party vendor to gain access to some of DoorDash’s internal tools.

DoorDash, in its statement, said: “The phishing campaign did not compromise sensitive information and we have no reason to believe that affected personal information has been misused for fraud or identity theft at this time.”

This isn’t the first time that hackers have stolen customer data from DoorDash’s systems. In 2019, the company reported a data breach affecting 4.9 million customers, delivery workers and merchants who had their information stolen by hackers.

What is breached?

For customers, the information accessed by the hackers primarily included names, email addresses, delivery addresses and phone numbers.

For a smaller set of customers, basic order information and partial payment card information (i.e., the card type and last four digits of the card number) were also accessed.

For delivery agents (Dashers), the information breached included the name and phone number or email address. The information affected for each impacted individual may vary.

DoorDash confirms that the hack did not compromise passwords, full payment card numbers, bank account numbers, or social security or social insurance numbers based on its information to date.

Does it affect me?

DoorDash says that a “small percentage” of users were affected by the incident but declined to clarify the scale of the attack.

The company says that it has notified the affected users where required, published information about the incident on its website, and set up a dedicated call centre to answer questions from users.

It also warns the customers to be cautious of unsolicited communications that ask for your personal information or refer you to a web page asking for personal information and to avoid clicking on links or downloading attachments from suspicious emails.

Who did it?

DoorDash has not named the…

Source…

DoorDash Announces New In-App Safety Tools For Delivery From Harlem To Hollywood

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Today, DoorDash announced the launch of SafeDash™: a new in-app toolkit powered by the security professionals at ADT.

ADT is the most trusted name in security, to help Dashers feel safe and give them greater peace of mind.

Dashers from Harlem To Hollis will begin seeing this in their app this month, with the feature available to 100% of U.S. Dashers by the end of the year.

The new in-app Dasher safety toolkit is launching with two new features while DoorDash continues to develop and build more resources that speak to the Dasher experience:

Safety Reassurance Call

In the event that a Dasher feels unsafe in a situation, they can quickly and easily connect with an ADT agent through the Dasher app. ADT will call the Dasher and remain on the phone until the Dasher feels safe. If the incident escalates, and the Dasher is unresponsive for a period of time, ADT will contact 911 to request an emergency response to the Dasher’s last known location, based on GPS from their smartphone.

Emergency Assistance Button

If a Dasher is ever in need of emergency services, they can easily swipe a button within the Dasher app for assistance. ADT will then contact 911 on the Dasher’s behalf, discreetly remaining in contact with the Dasher by text message. ADT will be able to pass along critical information such as their location, which will be shared directly with emergency responders. This also enables a Dasher to get help from 911 silently, providing additional information to ADT without needing to speak on the phone. Information on the incident can then be shared with DoorDash so we can reach out to the Dasher involved to provide support and follow-up.

To ensure Dashers feel comfortable using SafeDash, DoorDash is planning virtual Dasher education resources, direct communications, educational materials, and in-app guidance.

“Any New Yorker can understand that things move fast in the city,” said Johnny Marrero, a Brooklyn-based Dasher. “You have to be aware of your surroundings at all times — which is why I’m always thinking about ways I feel safe while making deliveries, especially at night. SafeDash means I’ll feel more confident having a 24/7 dedicated resource at my…

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Equifax, DoorDash and beyond: Every major security breach and data hack – CNET

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  1. Equifax, DoorDash and beyond: Every major security breach and data hack  CNET
  2. DoorDash data breach affects 4.9 million users  The Washington Post
  3. 5 things you should do if you suspect you were affected by the DoorDash data breach  CNBC
  4. DoorDash suffered a data breach that affected 4.9 million people  CNN
  5. DoorDash data breach 2019: Roughly 4.9 million impacted  USA TODAY
  6. View full coverage on read more

“data breach” – read more

DoorDash data breach affects 4.9 million users – The Washington Post

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  1. DoorDash data breach affects 4.9 million users  The Washington Post
  2. DoorDash confirms data breach affected 4.9 million customers, workers and merchants  TechCrunch
  3. DoorDash data breach 2019: Roughly 4.9 million impacted  USA TODAY
  4. Doordash suffered a data breach that affected 4.9 million people  CNN
  5. Equifax, DoorDash and beyond: Every major security breach and data hack  CNET
  6. View full coverage on read more

“data breach” – read more