Tag Archive for: Hampering

TTEC hit with ransomware attack, hampering work for major clients


US customer experience technology giant TTEC has announced a “cybersecurity incident” but confirmed to employees that it was hit with ransomware.

The company, with nearly 61,000 employees and billions in annual revenue, sent a message to employees this week warning them not to click on a link titled “!RA!G!N!A!R!” according to KrebsonSecurity. The message indicates the attack may have been launched by the prolific Ragnar Locker ransomware group or someone trying to impersonate them. 

TTEC told employees that it was having system outages and was working to remove the malicious “!RA!G!N!A!R!” file from its system.

In a statement to ZDNet, TTEC corporate communications vice president Tim Blair would not confirm that it was a ransomware incident but said some of the company’s data was encrypted and “business activities at several facilities have been temporarily disrupted.”

“TTEC immediately activated its information security incident response business continuity protocols, isolated the systems involved, and took other appropriate measures to contain the incident,” Blair said. 

“We are now in the process of  carefully and deliberately restoring the systems that have been involved. We also launched an investigation, typical under the circumstances, to determine the potential impacts. In serving our clients TTEC generally does not maintain our clients’ data, and the investigation to date has not identified compromise to clients’ data. That investigation is on-going and we will take additional action, as appropriate, based on the investigation’s results.”

TTEC works with some of the biggest companies in the world, including Verizon, Best Buy, Dish Network, Bank of America and Kaiser Permanente.

KrebsonSecurity was able to obtain the internal message from a reader, who told the blog that the “widespread” system outage began on Sunday, September 12. The source told KrebsonSecurity that thousands of TTEC employees working on accounts for Verizon, Kaiser Permanente and Bank of America were unable to do any tasks because of the attack while many other customer support teams reported being…

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The Requirement for High-Priced and Difficult Tools are Hampering Market Growth


DUBLIN, Jan. 20, 2021 /PRNewswire/ — The “Digital Security Control – Global Market Outlook (2019-2027)” report has been added to ResearchAndMarkets.com’s offering.

Global Digital Security Control market accounted for $13.15 billion in 2019 and is expected to reach $40.22 billion by 2027 growing at a CAGR of 15.0% during the forecast period.

High-level safety attains by biometric technologies and extensive growth of information security is the major factors propelling the market growth. However, they require for high-priced and difficult tools are hampering the market growth.

Digital security control essentially deals with the protection and safety of an individual’s digital identification and other types of interactions that are being carried out in the world of digitalization. It is the network or a type of Internet equivalent of individual physical identity. Digital security comprises dissimilar tools which are being used to safe the physical identity of the subscriber, assets, and the technology in the mobile and online world.

Based on the hardware, the smart card segment is going to have a lucrative growth during the forecast period due to its heavy existence in the online payment segment which proposes superior security by limiting the security risk.

By geography, North America is going to have a lucrative growth during the forecast period due to the increasing demand for digital security systems in the telecommunication and internet security industry in this region. Increasing demand in commercial, industrial, transportation, and mobile security industries would provide the market growth in this region.

Some of the key players profiled in the Digital Security Control Market include 3M, Fireeye, Inc, Gemalto NV, HID Global (Actividentity, Inc.), Morpho S.A.S (Safran), NEC Corporation, Oberthur Technologies, RSA Security LLC, Safenet, Inc, and Vasco Data Security International, Inc.

What the report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2018, 2019 2020, 2024, and 2027
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment…

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