What UnitedHealth’s cyberattack teaches about cybersecurity
Do employers really know how
Change Healthcare is responsible for 14 billion clinical, financial and operational transactions each year, according to its website, and processes an estimated 50% of
“Ransomware attacks like the one on Change Healthcare aim to stop organizations from functioning by using encryption to make critical systems unusable,” says Mark Stockley, cybersecurity expert at Malwarebytes, an anti-malware software company. “Attacks are carried out by criminal hackers who break into vulnerable organizations, explore their networks, steal valuable data and quietly distribute their ransomware to as many computers as they can.”
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Providers under UnitedHealth are struggling to get reimbursed for their services, and patients are struggling to access medications as the healthcare company tries to restore medical claims and electronic payment access. This means hospitals and pharmacies are left to wait and absorb an unfathomable financial burden. The U.S. Department of Health and Human Services has asked insurers to waive certain authorizations and accept physical bills from doctors and hospitals — but those can take months to process.
UnitedHealth stated these services should be up and running later this month, but there’s no fixing the breach itself. The American Hospital Association has deemed this attack the most “significant” event of its kind in the history of the U.S. healthcare system.
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Stockley stresses that cyberattacks are only becoming more common, with the Office for…