Windows explorer crashes after malware removal


The other day I posted that a PUM proxy was detected by RogueKiller and it couldn’t be deleted. I received help here and the scan came back clean however since then my Windows explorer seems to keep crashing (couldn’t click on any desktop shortcuts including My Computer to eject a flash drive), when I clicked the ‘back’ arrow inside a folder it said the folder didn’t exist and today I shut down the computer and when I came back 5 hrs. later I saw that it was still on the ‘shutting down’ screen (also, yesterday for some reason the windows that I had open stopped showing n the taskbar (they are set to show at all times). My computer was perfectly fine prior to that PUM proxy – I’m not sure if it’s a co-incidence or not. My previus post was closed/locked so I couldn’t continue with it.

Thank you.

https://www.bleepingcomputer.com/forums/t/749886/pum-proxy-detected-and-cant-delete/

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 28-04-2021
Ran by User (06-05-2021 15:14:15)
Running from C:UsersUserDesktop
Windows 7 Professional Service Pack 1 (X64) (2019-01-05 00:35:17)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-3387588297-3775100362-1754828942-500 – Administrator – Disabled)
Guest (S-1-5-21-3387588297-3775100362-1754828942-501 – Limited – Disabled)
User (S-1-5-21-3387588297-3775100362-1754828942-1000 – Administrator – Enabled) => C:UsersUser

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled – Up to date) {71A27EC9-3DA6-45FC-60A7-004F623C6189}
AV: Malwarebytes (Enabled – Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}
AS: Malwarebytes (Enabled – Up to date) {98619B37-4FC4-67F2-1C99-EEF6D47DBD96}
AS: Microsoft Security Essentials (Enabled – Up to date) {CAC39F2D-1B9C-4A72-5A17-3B3D19BB2B34}
AS: Windows Defender (Disabled – Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with “Hidden” flag could be added to the fixlist to unhide them. The adware…

Source…