Wednesday, June 14, 2023–6:43 p.m.

-David Crowder, WRGA News-

A ransomware attack that disrupted city systems in Augusta is a reminder of how important cyber security is, especially for government entities.

Rome Information Technology Director Johnny Bunch told the city’s general administration committee on Tuesday that protecting against ransomware and other cyber attacks is a 24/7 job.

“It’s consuming a large part of our technology resources right now,” he said. “It’s a huge headache.”

A ransomware attack is when hackers gain control of computer files and then demand a ransom payment, usually millions of dollars, to release the data.

“That’s a struggle we hope to avoid,” Bunch said. “You do the best you can. Other than that, you pray and hope that something doesn’t fall through the cracks.”

Some of the attacks are backed by nation-states like Iran, North Korea, and Russia. They often use cryptocurrency to fund their activities, making the money difficult to trace.

“Ukraine has had an issue for the past two years with Russia, actually much longer than that, but since it’s exploded into the current situation, nation states have just gotten crazy on the wire and we’re feeling the effects of it,” Bunch said. “We’re just collateral damage.”

Bunch would not go into too many specifics about security measures that are in place. Hackers read the news too.  However, he said that the human resources and finance departments are in constant communication with his office to make sure they are doing everything right when it comes to spoof emails. One example involves hackers impersonating employees. They say they have changed bank accounts and ask for their paychecks to be sent to a new account.

Bunch said another important component is the education of employees about which types of emails they should not open. That applies to text messages as well.

“The texts will say a subscription has expired, so click this,” Bunch said. “Another will say a package is on the way but it can’t…