Tag Archive for: Casinos

Why Casinos use big data

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An important technical advancement that has altered the casino industry is big data analysis. The outcomes of interpreting big data have been instrumental in assisting casinos to provide better services to their clients. Several additional innovations employed in the casino industry are a result of integration with big data to make the gambling experience memorable and pleasurable.

Understanding Big Data

Big Data can be understood as the large amount of user data produced by competent analytics and data tracking. The data makes it easier to collect and extract massive datasets in order to deliver findings that can be used purposefully. Big Data provides vital data for online casinos, such as the participants in the market, what they wager on, where they go, and how long they play. 

The data is valuable for experimenting with other techniques, making it easier to split test different games, develop layouts, components, and promotions, and provide direct feedback, regarding what strategy is working well and which is not. 

How Big Data is Relevant in the Casino Industry

Analyzing Big Data is presently a prominent innovation at various casinos due to the various benefits it offers. They are listed below;

Facilitating data on Players

Companies apply big data to analyze information about rivals based on user activity on their websites. Big Data allows online casinos to maintain track of the most popular games that their customers like playing on other websites. This, in turn, assists casinos in locating their active rivals and determining how they might get an advantage over their competing sites. 

Track Frauds

Casinos have now started employing Big data analytics to start detecting fraud. Online casinos now use data analysis to conduct an audit to verify any sort of gains before making payments. 

Finding Loopholes in Online Security

Another sector where big data plays an important role in helping casinos in understanding the primary areas that needs to be improved for online gaming. One of the most important sectors that need to be monitored is internet security, as most online games enable customers to deposit and withdraw money online. Big data assists the industry in…

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FBI Cyber Crime Division Warns Tribal Casinos About Ongoing Threats

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Posted on: November 6, 2021, 05:54h. 

Last updated on: November 6, 2021, 05:54h.

The FBI Cyber Crime Division says casinos owned by Native Americans should remain on high alert for ransomware attacks.

FBI Cyber Crime tribal casinos
FBI Director Christopher Wray says cybercrime is only intensifying in frequency. Tribal casinos, the federal intelligence and security agency says, are at high risk of a criminal online attack. (Image: Getty)

Numerous counts of cyber attacks on tribal casino resorts have been reported in recent years, but there’s been an uptick of such crime, federal officials explain. In an industry notification distributed to tribal casino properties last week, the FBI says cyber gangs find such businesses attractive to penetrate due to an array of perceived security shortcomings.

Bleeping Computer, an information security and technology media outlet that first reported on the FBI intelligence, explains that since the tribal casinos are located on sovereign land, their IT infrastructure networks are at greater risk of attack.

Limited cyber investigative capabilities and law enforcement resources are likely some of the reasons behind ransomware groups seeing US tribes as desirable targets,” wrote Sergui Gatlan for Bleeping Computer.

The FBI Cyber Crime Division adds that while many tribal casinos are IT savvy with world-class computer networks and gaming systems, many others remain limited to basic internet security safeguards.

Bounties Growing

In mid-September of 2020, the Cache Creek Casino Resort in Northern California confirmed it was forced to shutter its gaming and resort operations due to a cyber attack. The tribal casino complex initially told guests that it was closing due to a “systems infrastructure failure.” The Yocha Dehe Wintun Nation, owners of the resort, later revealed that internet criminals were behind the IT intrusion. The attack kept the casino closed for three weeks.

This year, a cyber attack in Oklahoma resulted in all six Lucky Star Casinos shuttering operations. Tribal officials said they were working with the FBI to resolve the matter…

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Lucky Star: Six Oklahoma casinos hit by ransomware

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CONCHO, Okla. (KFOR) – Lucky Star officials say they have contacted the FBI to investigate as multiple Oklahoma casinos get hit with a cyber-crime attack.

The lights are down at the Lucky Star Casino in Concho, one of six tribal casinos in western Oklahoma to be hacked.

“The money is there and that’s why they are a prime target,” said Teresa Rule, cyber crime expert.

Lucky Star Casino officials issued a statement Monday, saying in part…

“Lucky Star Casino has unfortunately joined the growing list of government agencies, businesses, and other casinos to be hit by a ransomware attack.”

But casino officials have not said what the hackers are demanding.

Experts say since almost all the games in casinos are now computerized in some way or another, hackers use ransomware holds the casino main frame hostage.

“They are big bullies – ‘if you will give me this much money, then I’ll give you control of your systems back,’” said Rule.

Rule says sometimes casinos pay the ransom to get back to business, but she says that just feeds the system.

Not always, but sometimes personal information can be compromised.

Lucky Star apologized to customers, saying they don’t know if any personal information was impacted. 

Their official statement went on to say…

“We apologize to our customers and partners and emphasize the need to be extra vigilant, particularly regarding suspect communications. Our insurance company is providing credit monitoring services for 12 months”

Computer experts do have advice for customers to stay cyber-safe when they go to a casino.

“Use a prepaid credit card to buy your players card, that’s one thing. Don’t use your regular day-to-day debit card or credit card because that won’t be kept safe,” said Rule.

With locations in Watonga, Clinton, Canton and Concho closed and no firm reopen date set by casino, casino officials tell KFOR all employees will continue to be paid.

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Casinos Facing Continuing Threat From Data Breaches – GamblingCompliance

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Casinos Facing Continuing Threat From Data Breaches
GamblingCompliance
Growing cybersecurity risks mean gambling companies must be prepared for how to respond to a data breach and be ready to navigate the patchwork of state laws in the area, according to panelists at last week's Global Gaming Expo (G2E) in Las Vegas.

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data breach – Google News