Facebook blamed for driving up cellphone bills, but it’s not alone
A default feature in Facebook’s mobile app that automatically launches videos in users’ newsfeeds has been blamed for devouring mobile phone users’ data and driving up their cellphone bills.
Consumer site MoneySavingExpert.com reported today that it has seen “many complaints” from users who believe a recent increase in data-related charges on their cellphone bills are the result of Facebook’s auto-play feature. The default setting for the auto-play feature launches and continues to play videos silently until the user either scrolls past it or clicks on it; if the user does the latter, the video then goes full-screen and activates audio. The silent auto-play occurs regardless of whether users are connected to Wi-Fi, LTE, or 3G.
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