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Ugh! Norton LifeLock password manager accounts accessed by hackers • Graham Cluley


Ugh! Norton LifeLock password manager accounts accessed by hackers

What’s happened?

If you use Norton lifeLock as your password manager, your account may have been compromised.

Woah. What???

According to Bleeping Computer, Gen, the company behind Norton LifeLock (and other brands including Avast, Avira, AVG, ReputationDefender, and CCleaner), is sending data breach notifications to some of its customers warning that their accounts have been accessed following a credential-stuffing attack.

So Norton LifeLock got hacked?

I’d argue that’s an unfair way to describe what’s happened.

Norton LifeLock didn’t screw up anything like as badly as fellow password manager LastPass did in its recent horrendous hack.

In fact, in the notification being sent to affected Norton LifeLock customers, the company says:

Our own systems were not compromised. However, we strongly believe that an unauthorized third party knows and has utilized your username and password for your account.

But how did a hacker find out the username and password to so many people’s LifeLock accounts?

Credential-stuffing attacks take advantage of the fact that many people still make the mistake of reusing the same passwords in different places on the internet.

If one service gets breached and its password database stolen, hackers can fling those credentials at other online accounts – to see if they might unlock something desirable elsewhere.

When did this attack happen?

The company says that the unauthorised access to customer accounts began on December 1 2022, but things heated up considerably on December 12 when a “large volume” of failed account logins occurred.

What did the hackers access in Norton LifeLock accounts?

The data breach notification says that users’ names, phone numbers, and mailing addresses have been accessed, but TechCrunch reports that the company “cannot rule out that the intruders also accessed customers’ saved passwords.”

Gulp!

What can be done to stop this kind of attack?

Well, the first thing is to STOP REUSING PASSWORDS (Sorry for shouting, but I’ve been saying this for years…)

The other thing you can do is enable two-factor authentication (2FA) on your accounts, which adds an additional layer of protection even if your password…

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Norton 360 Advanced protects you online and insures you against identity theft


Norton has brought its internet security and identity protection expertise to a brand-new product – the new Norton 360 Advanced which protects customers against the modern threats like identity theft and scams.

In fact, Norton is even including with Norton 360 Advanced identity theft insurance up to $58,000 for losses and expenses associated with identity theft.

According to the Australian Institute of criminology and ACCC Scamwatch being a victim of cybercrime is more common than robbery, motor vehicle theft and break ins with one in four Australians affected.

Identity theft occurs when an individual’s personally identifiable information (PII) Is obtained, often without their knowledge, and used to make unauthorised credit card purchases, take over existing financial accounts and even create new financial accounts and loans.

And unfortunately, most have no idea where to start to recoup the funds from fraudulent transactions which could have a negative effect on their credit score.

Norton’s research revealed 59 per cent of Australians would not know what to do if their identity was stolen with 35 per cent believing their identity will probably be stolen in the future.

“Shopping, sharing on social media and data breaches could expose your personal information and unfortunately lead to identity theft, with far-reaching repercussions such as lost funds, with loans or credit taken out in your name,” says Mark Gorrie, APAC Director at NortonLifeLock.

“We understand this can be scary and people may not know where to turn.

“As part of Norton 360 Advanced, we’re pleased to offer Australians access to our in-house identity expertise plus up to A$58,000 identity theft insurance to help should the unexpected happen.”

The identity theft insurance offers coverage up to $25,000 in legal expense reimbursement and up to $3000 for lost income.

it also covers up to $25,000 “obligation to pay” cover for unauthorised bank, credit and loans and accounts in your name that were made without your authorization and $5000 for miscellaneous expenses.

Norton will also guide you through the process of resolving your identity theft issues via award-winning identity…

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