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Okta, an authentication company used by thousands of organizations around the world, has now confirmed an attacker had access to one of its employees’ laptops for five days in January 2022 — but claims its service “has not been breached and remains fully operational.”
The disclosure comes as hacking group Lapsus$ has posted screenshots to its Telegram channel claiming to be of Okta’s internal systems, including one that appears to show Okta’s Slack channels, and another with a Cloudflare interface.
Any hack of Okta could have major ramifications for the companies, universities, and government agencies that depend upon Okta to authenticate user access to internal systems.
But in a statement on Tuesday afternoon, Okta now says that an attacker would only have had limited access during that five-day period — limited enough that the company claims “there are no corrective actions that need to be taken by our customers.”
Here’s what Okta chief security officer David Bradbury says is and isn’t at stake when one of its support engineers is compromised:
The potential impact to Okta customers is limited to the access that support engineers have. These engineers are unable to create or delete users, or download customer databases. Support engineers do have access to limited data – for example, Jira tickets and lists of users – that were seen in the screenshots. Support engineers are also able to facilitate the resetting of passwords and MFA factors for users, but are unable to obtain those passwords.
Writing in its Telegram channel, the Lapsus$ hacking group claims to have had “Superuser/Admin” access to Okta’s systems for two months, not just five days, that it had access to a thin client rather than a laptop, and claims that it found Okta storing AWS keys in Slack channels. The group also suggested it was using its access to zero in on Okta’s customers. The Wall Street Journal notes that in a recent filing Okta said it had over 15,000 customers around the world. It lists the likes of Peloton, Sonos, T-Mobile, and the FCC as customers on its website.
In a earlier statement sent to The Verge, Okta spokesperson Chris Hollis said the company has not…
