TMH on why information is limited – and a Q&A
Tallahassee Memorial HealthCare continues to be impacted by a severe computer system security issue that began plaguing the hospital late Thursday. Hospital officials say an investigation is still underway to determine the nature and magnitude of the problem.
Below is the latest information provided by the Tallahassee Memorial HealthCare communications team. If you are a doctor, nurse or patient and want to share your experiences on the record or anonymously, email [email protected]
Feds on the scene:FBI working with TMH to ‘assess the situation;’ computers still offline after cyber incident
3:30 p.m. Tuesday, Feb. 7 update
As Tallahassee Memorial HealthCare (TMH) continues to manage the information technology security event that occurred Thursday, Feb. 2, we would like to recognize and thank the community partners who are helping us navigate this challenge.
Thank you to HCA Florida Capital Hospital and Leon County EMS. We’ve been meeting regularly with our partners and have collaborated closely behind the scenes to coordinate the flow of patients being routed to HCA. We are extremely appreciative of their partnership to ensure our community continues to receive medical care.
We also thank our partners at the Florida Department of Health (DOH), Centralis and RICOH, who have been working diligently to support us as we remain on downtime procedures.
Additional partners who continue to support us include the Big Bend Healthcare Coalition, Tallahassee Fire Department, Apalachee Health Center, Encompass Health and Select Specialty Hospital.
We are in communication with our partners daily and are working together to ensure safe, high-quality patient care continues for our community.
We understand that our community is eager for more information about this event. Our teams are working around the clock in collaboration with outside experts and state and federal agencies to investigate the cause of the event and safely restore all computer systems as quickly as possible. We will provide updates as this investigation progresses, bearing in mind that security, privacy and law enforcement considerations impact the amount of detail we can provide.
We will continue to share updates…
