Woman throws computer monitors, scanners in outburst at airport ticket counter
Things got turbulent — well before takeoff.
A woman was caught on cellphone video going ballistic at a Mexico City International Airport ticket counter Tuesday when a Volaris airline employee informed her there was an issue with her flight reservation.
“A passenger reacted violently when she was notified that she had to complete the purchase of her flight,” Volaris said in a statement to The Post on Thursday.
“Apparently the lady had tried to make the payment with several credit cards without success, causing our fraud prevention system to issue a security alert.”
María Guadalupe, 56, is being accused of damaging equipment as well as disturbing the peace for allegedly slamming four computer monitors and four handheld barcode scanners to the ground, the Daily Mail reports.
Auxiliary Police agents placed Guadalupe in custody, according to Volaris, which noted “a reparation agreement was reached for the damages.”
The Post contacted representatives for the airport and the police for comment.
The situation apparently took off when Guadalupe allegedly asked a Volaris worker for a refund.
“If you don’t want to, don’t give me the money back. I don’t give a f—k. But that’s going to cost you,” the woman shouted in Spanish at an agent as she stood atop the airline’s baggage scale.
“Don’t give it to me. But you pay for that.”
The woman can be seen throwing computer monitors and barcode scanners to the ground.
In its statement, Volaris said its “ambassadors on site activated the corresponding security protocol with the support of the airport authority.”
The airline called the woman’s behavior “erratic and unfortunate.”
“For Volaris, the safety of its customers is of the utmost importance,” the airline’s statement read.
“For this reason, Volaris works closely with the authorities to permanently…
