My wife got a call from a self-described technical services professional who said that 76% of Windows computers in Massachusetts were infected in the last 48 to 72 hours and would crash. Could she go to her computer and log in to their secure server?

She told him she thought it was very impressive that Microsoft was calling every one of its customers in Massachusetts to notify them of the problem. “I’ve been using Microsoft products for years, and this is the first personal call I’ve ever gotten,” she said.

He said that Microsoft wanted him to do this, and she said it sounded like a wonderful new service. He told her to go to her computer and together they could fix the problem.

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